SedonaOps.AI

The Challenge

Vacation rental operators managing multiple properties face a coordination nightmare. Every checkout triggers a cascade of tasks—cleaning scheduling, quality verification, inventory restocking, maintenance checks, guest communication. Most operators juggle spreadsheets, text messages, and prayer.

The problem isn’t that software doesn’t exist. Property management systems, cleaning apps, communication tools—they all exist. The problem is they don’t talk to each other, and humans become the glue holding everything together.

The Constraint

• Fragmented ecosystem: Hostfully for bookings, various tools for operations, nothing integrated
• Real-time requirements: Cleaning must happen in tight turnover windows
• Quality stakes: One missed cleaning destroys reviews and revenue
• Solo operation: No engineering team, no IT department

The Approach

Integration-First Architecture

• Built webhook listeners for Hostfully booking events
• Designed event-driven workflow engine that triggers on booking changes
• Created unified data model across disparate systems

Core Capabilities Being Built:

1. Automated Scheduling

   • Booking webhooks trigger cleaning assignments
   • Algorithm considers cleaner availability, property requirements, travel time
   • Handles schedule conflicts and reassignments

2. Quality Verification

   • Photo documentation workflow for cleaners
   • AI-powered photo analysis for quality validation
   • Automated issue flagging and escalation

3. Communication Hub

   • Twilio integration for SMS notifications
   • Automated reminders and confirmations
   • Issue reporting and resolution tracking

4. Intelligent Routing

   • Issue classification and routing
   • Autonomy levels for different decision types
   • Escalation paths for edge cases

Current Status

Completed:

• Hostfully webhook integration (booking sync)
• Database schema for multi-property operations
• SMS notification foundation
• Core TypeScript/Express backend

In Progress:

• Cleaner assignment algorithm
• Photo documentation workflow
• Quality verification AI

Planned:

• Mobile app for cleaners
• Owner dashboard
• Predictive maintenance alerts

What This Proves

Operational complexity isn’t a barrier to solo builders anymore. The same pattern applies:

1. Domain expertise drives specification: I understand vacation rental operations deeply. That knowledge specifies the system requirements.
2. AI accelerates development: Claude helps architect integrations, debug webhook handlers, design data models.
3. Modern tools remove barriers: Supabase, Twilio, Hostfully APIs—the building blocks exist.

The question isn’t whether one person can build this. The question is whether one person who understands the domain can build it better than a generic SaaS that doesn’t.

---

Status: Active development. Target beta: Q2 2025.